Define the service before opening the calendar
Set duration, location, staff, buffers, capacity and price. Availability should reflect the time the business can actually deliver.
Avoid creating time slots that look bookable but cannot be staffed.
Choose when payment belongs in the flow
Some services charge at booking, some take a deposit and others charge in person. Choose a rule that matches your cancellation risk and operations.
If you use Stripe for prepaid bookings, the payment should be tied back to the booking or order state.
Publish cancellation and rescheduling rules
Tell customers how far in advance they can change an appointment and what happens to any deposit.
Clear rules reduce support disputes later.
Related guides
View all →Frequently asked questions
Can Tiendli handle services as well as products?
Yes. Tiendli supports services and bookings in addition to product catalogs.
Can I charge online for a service?
A US merchant can configure Stripe Checkout for eligible order flows using its own Stripe account.
Do I need a physical location?
No. A service can be provided online, at the customer location or at a business location depending on the merchant operation.
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